CasaLavoro Limited is a fast-growing company with diverse interests in Real Estate, Hospitality, Asset Management, and Agricultural Commodity Trading. We're committed to excellence and innovation, delivering top-tier services that set new industry standards. Our expertise and passion drive growth, reliability, and exceptional client experiences.
About the Role
- We are seeking a skilled, passionate, and professional Spa Therapist to join our wellness team.
- The ideal candidate will be dedicated to delivering exceptional guest experiences through a variety of high-quality spa treatments, while maintaining a calm, welcoming, and therapeutic environment.
Key Responsibilities
- Perform a wide range of spa treatments including massages, facials, body scrubs, wraps, and holistic therapies in accordance with spa protocols and guest preferences.
- Conduct thorough pre-treatment consultations to understand guest needs, health conditions, and contraindications, adjusting services appropriately.
- Clearly explain treatment procedures, benefits, aftercare instructions, and product recommendations to enhance guest understanding and satisfaction.
- Maintain the highest standards of hygiene, cleanliness, and organization in all treatment rooms and spa facilities, including proper sanitation procedures between guests.
- Create a serene, relaxing, and professional environment that ensures guest comfort, privacy, and overall satisfaction.
- Manage treatment schedules effectively, ensuring punctuality while staying flexible and responsive to changes or guest needs.
- Recommend suitable retail products or home-care routines to support guests' continued wellness and contribute to spa retail goals.
- Stay updated on the latest wellness and beauty techniques, trends, and products by participating in ongoing training and development sessions.
- Perform any other duties assigned by management or supervisors.
Qualifications & Skills
- Certification or diploma in massage therapy, aesthetics, or spa-related field.
- Proven experience working as a Spa Therapist or in a similar wellness environment.
- Strong knowledge of various massage techniques and spa treatments.
- Excellent communication, customer service, and interpersonal skills.
- Ability to maintain a calm and professional demeanor at all times.
- Strong attention to detail and commitment to hygiene and safety standards.