Job Summary
- We are seeking a detail-oriented and analytical Settlement and Reconciliation Officer to join our dynamic team at Bpay Limited.
- In this role, you will be responsible for managing daily settlement operations, reconciling transactions, and ensuring the accuracy and integrity of financial records.
- Your work will directly contribute to the seamless functioning of our payment processes and customer satisfaction.
Key Responsibilities
Settlement Management:
- Oversee daily settlement activities across multiple payment channels (e.g., cards, wallets, bank transfers).
- Verify and process settlements from partners, financial institutions, and payment gateways.
- Identify and resolve discrepancies or delays in settlements promptly.
Reconciliation:
- Reconcile transaction data between internal systems, bank statements, and partner platforms.
- Investigate and resolve mismatched transactions or discrepancies.
- Generate and maintain detailed reconciliation reports for management review.
Reporting and Analysis:
- Prepare daily, weekly, and monthly settlement and reconciliation reports.
- Analyze transaction patterns to identify anomalies or potential risks.
- Provide insights and recommendations to optimize settlement and reconciliation processes.
Compliance and Documentation:
- Ensure all settlement and reconciliation processes comply with regulatory requirements and company policies.
- Maintain accurate records of all transactions and reconciliations for audit purposes.
- Support internal and external audits by providing necessary documentation and reports.
Collaboration:
- Work closely with finance, operations, and technical teams to address settlement-related issues.
- Liaise with external partners, banks, and payment service providers to resolve transaction discrepancies.
- Contribute to the development and enhancement of reconciliation tools and processes.
Qualifications
Experience:
- Minimum of 2 - 5 years of experience in settlement, reconciliation, or financial operations, preferably in the fintech or banking industry.
Skills and Competencies:
- Strong analytical and problem-solving skills.
- Proficiency in financial management tools and MS Excel; experience with reconciliation software is a plus.
- Attention to detail with the ability to manage large volumes of transactional data.
- Familiarity with payment systems, banking processes, and regulatory standards.
- Excellent communication and interpersonal skills for cross-functional collaboration.
- Previous experience in multicurrency reconciliation, card operation is an added advantage
Additional Attributes:
- Knowledge of emerging payment technologies and fintech operations is an advantage.
- Ability to work in a fast-paced, startup environment with minimal supervision.
- Strong organizational skills with a focus on meeting deadlines.