The Security Officer is responsible for protecting supermarket staff, customers, cash, goods, and property. The role involves monitoring activities within the store, preventing theft, enforcing security procedures, and ensuring a safe and secure shopping environment at all times.
KEY RESPONSIBILITIES
- Monitor entrance, exit, and sales floor to prevent theft, pilferage, and shoplifting
- Conduct routine patrols of the supermarket premises (inside and outside)
- Ensure customers and staff comply with store security and safety rules
- Monitor CCTV cameras and report suspicious activities
- Control access to restricted areas (store room, office, cash office)
- Assist in checking staff bags and deliveries in line with company policy
- Report security incidents, theft, damage, or safety hazards promptly
- Respond to emergencies such as fire, disturbances, or medical incidents
- Maintain a daily security log and incident reports
- Work closely with Store Management and Operations team
REQUIREMENTS & QUALIFICATIONS
- Minimum of SSCE or equivalent
- Previous experience as a security guard (supermarket/retail experience is an advantage)
- Physically fit and alert
- Good observation and reporting skills
- Ability to remain calm and professional under pressure
- Honest, disciplined, and reliable
- Ability to work shifts, weekends, and public holidays