Reporting to the Head of B2C Sales, the Sales Supervisor’s role is to manage a team of Sales Agents under his/her responsibility in order to achieve the prospecting and sales targets assigned to him/her. He/she contributes to the development of turnover through the sales of GVA’s products and services.
Tasks
Recruit and train the Sales Agents
Plan and supervise the Sales Agents’ prospection
Manage, lead and coach the Sales Agents
Set up the sales pitch
Draw up sales action plans and organise field events
Lead the daily briefings and the weekly meetings with the Sales Agents
Monitor on a daily basis the individual and collective Sales Agent’s performance
Monitor the calculation and the payment of the Sales Agent’s variable commissions
Report the sales revenue on a daily basis
Check on a weekly basis the Sales Agents’ invoices and box stocks
Ensure a responsible use of work tools and Sales Agents’ dress code
Report the customer queries and the incidents collected by the Sales Agents to the After-sales Back Office team
Competitive intelligence on the field
Required profile
University degree, experience on the field
Proven experience in managing a B2C door-to-door sales team
Interest in the telecommunications sector and the new technologies
Ability to share experience and transmit knowledge