We are currently seeking a skilled and experienced Phone Repair Engineer to join our team. The ideal candidate must be technically sound, customer-focused, and committed to delivering quality repairs.
Key Responsibilities
Diagnose and troubleshoot hardware (screens, ports, boards) and software issues.
Repair and replace damaged phone components such as screens, batteries, and cameras.
Conduct quality control tests to ensure repaired devices meet industry standards.
Accurately document repair details, parts used, and job outcomes.
Communicate clearly with customers regarding repair processes, timelines, and costs.
Stay updated on new phone models, technologies, and repair techniques.
Qualifications & Skills
Minimum qualification: National Diploma (ND).
At least 3 years of relevant work experience.
Proficiency in soldering and chip-level repairs.
Strong knowledge of Android operating systems and mobile device hardware.
Excellent problem-solving, communication, and customer service skills.
Ability to work independently and collaboratively.
Good computer skills for diagnostics and documentation.