- The Internal Control Manager will support the Head, Internal Audit in identifying, assessing, and monitoring operational, financial, technical, and commercial risks across all Business Units by evaluating the effectiveness of internal controls, ensuring compliance with policies and procedures, and providing actionable insights that strengthen governance, safeguard revenue, and enhance overall business performance.
Your Role Accountabilities are:
- Ensure that strategies defined and implemented for accomplishment of the department’s objectives relating to day-today monitoring of controls in the Business Units.
- Identifies, assesses and monitors the risk inherent in all the operations of each Business Unit;
- Monitor control performance on an ongoing basis in all areas of operations of the Business Units, including technical, commercial, finance and administration;
- On a regular basis, review accounts delinquency in each BU and provide reports to the BU management to ensure effective follow-up for vending and collection;
- Participate in the pre-billing review of each BU to ensure that the data submitted for billing is reliable;
- Regularly test the integrity and reliability of the submitted readings by marketers in each Business Unit;
- Verify accounts for closure including undistributed bills and dormant accounts;
- Conduct special audit of stores, cash, and contractors’ bills in each Business Unit
- Perform value for money audits on the spending’s in the Business Units;
- Perform appropriate procedures to ensure that measures are implemented by the BU management to check the activities of freeriders in each BusinessUnit;
Skills & Competencies
- The role affords you to develop technical and behavioral competencies, that is, skills, knowledge, and behaviors required to successfully perform in the role and contribute to the organization's goals.
Technical Competencies:
- Knowledge of internal departmental processes
- Good understanding of the regulatory regime
Behavioral Competencies:
- Customer Centricity: Demonstrates a strong commitment to protecting customer interests by ensuring accurate billing, timely complaint resolution, reliable meter readings, and transparent financial and operational processes across all Business Units.
- Risk Management: Proactively identifies, assesses, and monitors operational, financial, technical, and commercial risks within
- Business Units, ensuring effective internal controls, early detection of control failures, and mitigation of revenue, compliance, and reputational risks.
- People Leadership: Provides guidance and oversight to control teams, supports BU management through clear control insights, builds accountability, and drives adherence to internal control standards through collaboration and influence rather than authority alone.
- Entrepreneurship: Applies initiative and innovation in strengthening control systems, improving monitoring mechanisms, and enhancing value-for-money audits, while identifying smarter ways to reduce leakages, inefficiencies, and revenue losses.
Organizational Learning:
- Continuously reviews control outcomes, audit findings, and operational data to improve processes, strengthen controls, share lessons learned, and embed best practices across Business Units.
- Change Management: Supports and drives improvements in control processes, systems, and compliance practices, ensuring Business
- Units adapt to new policies, regulatory requirements, and improved control frameworks with minimal disruption.
Minimum Requirement
- Bachelor’s degree in accounting, finance or engineering related discipline
- Master’s degree will be an advantage; CA certification – ACA, ACCA, CIA;
- 10 years of experience in a leading organization with bias in risk, control, and audit.