About the Role
- As Gamma Mobility’s QA & Compliance Associate, you'll be supporting the execution of quality assurance, compliance reviews, audits, and investigations across Gamma cities. The role focuses on operational checks, documentation review, field audits, and follow-up of corrective actions.
Key Responsibilities
Operational Quality Assurance:
- Conduct QA reviews on verification, evaluation, recovery, and collection processes.
- Review onboarding and transaction files for SOP compliance and completeness.
- Validate system records using supporting evidence (GPS, photos, call logs).
Audit Execution & Field Support:
- Participate in physical city audits and inspection visits.
- Conduct inventory, asset yard, and recovery compliance inspections.
- Support fraud investigations through evidence gathering and analysis.
Monitoring & Analysis:
- Monitor dashboards for SLA breaches, anomalies, and risk indicators.
- Flag irregularities, trends, and high-risk issues to the Manager.
- Maintain audit working papers and evidence repositories.
Documentation & Follow-Up:
- Maintain QA checklists, templates, and audit tools.
- Track corrective actions from audits and verify closure.
- Update SOP deviation logs and issue registers.
Key Deliverables
- QA Review Reports
- Compliance Report
- Corrective Action Trackers
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field with 1-3 years experience in audit, compliance, QA, operations review, or risk roles.
- Strong analytical and documentation skills.
- Good understanding of SOPs and operational controls
- Ability to work with data and audit evidence
- Willingness to travel for audits
- Strong attention to detail
- High integrity and objectivity
- Ability to work independently and meet deadlines
Benefits
- You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa.
- You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward.
- You would work alongside passionate, talented colleagues who share your commitment to excellence.
- You would witness first-hand the positive change your work brings to the lives of thousands of riders and drivers.
- You would enjoy a comprehensive benefits package, including a competitive salary, health insurance, and exciting growth opportunities.