Sales & Account Officer at Rifugio Communications

Responsibilities

• Manage in-store retail activities
• Provide customer service and enhanced customer experience.
• Assess customers’ needs and provide matching products and services.
• Demonstrate sound product and service knowledge always.
• Keep up with fluctuating supply and demand, as well as price trends
• Understand/monitor local competitors and communicate business intelligence.
• Identify, introduce and penetrate new prospects and other sales opportunities.
• Handle customer queries and complaints effectively.
• Perform direct marketing and sales activities as well as coordinate periodic promotional activities.
• Generate B2B, corporate and bulk/wholesale sales where feasible.
• Identify current and future trends that appeal to consumers.
• Monitor and report all other activities and provide relevant information for the management.
• Produce daily and weekly reports.
• Stock and inventory management

Specification

• At least a University Degree
• Experience in sales of mobile communication devices or household appliances is mandatory
• Proficiency in MS Office
• High numeracy skills
• Strong attention to detail.
• Strong negotiation skills
• Good written oral and communication skills
• Good presentation skills
• Good interpersonal and relationship management skills
• Ability to work independently and as part of a team
• Ability to use own initiative.