RESPONSIBILITIES:
Include but not limited to:
- Analyzing existing technology infrastructure, identifying areas for improvement, and recommending technology solutions that align with our client's business goals
- Install, configure, and maintain computer hardware, software, and networks.
- Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
- Ensure security of IT systems, including data backup, antivirus protection, and access controls.
- Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
- Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
- Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
- Collaborate with other departments to understand IT needs and requirements.
- Plan and execute IT projects, including upgrades, migrations, and installations.
- Document IT systems, configurations, and procedures for knowledge sharing and training.
- Collate training materials
- Create designs and layouts with high visual impact that will appeal to our audience.
- Create Excellent Presentation Slides.
- Effectively communicating technical recommendations to both technical and non-technical stakeholders.
REQUIREMENTS AND QUALIFICATIONS:
- Bachelor's degree in Information Technology, Computer Science, or related field.
- Proven experience in IT support or administration.
- Strong technical knowledge of computer hardware, software, and networks.
- Excellent problem-solving and troubleshooting skills.
- Familiarity with operating systems
- Ability to prioritize tasks and work under pressure.
- Excellent communication and interpersonal abilities.
- Attention to detail and accuracy in work.