Founded in 2009, Nile University is a private multidisciplinary university based in Abuja, and a proud member of Honoris United Universities since 2020. Nile University currently has over 40 undergraduate programmes and more than 50 postgraduate programmes spread across eight best- in-class faculties, in the College of Health Sciences, Law, Science, Computing Studies, Engineering, Environmental Sciences, Management Sciences, and Arts & Social Sciences.
Responsibilities
- The Supervisor, Catering Services will be responsible for overseeing daily catering operations to ensure efficient service delivery, high food quality standards, and customer satisfaction.
He/she is expected to;
- Supervise daily catering operations, ensuring all food preparation and service activities run smoothly, efficiently, and in line with approved standards.
- Coordinate catering services for meetings, events, and institutional functions, ensuring accurate execution of service requirements, timely setup, and proper presentation.
- Monitor performance, provide guidance, and address operational gaps as needed.
- Ensure compliance with food safety, hygiene, and sanitation standards by enforcing regulatory requirements and internal policies.
- Monitor food quality, portion control, and presentation standards to ensure consistency and customer satisfaction.
- Conduct routine inspections of kitchens, service areas, and equipment to ensure cleanliness, functionality, and safety. Report maintenance issues promptly and follow up to ensure timely resolution.
- Assist in menu planning in collaboration with chefs and management, ensuring menus are cost-effective, nutritionally balanced, and aligned with customer preferences and organizational guidelines.
- Manage inventory levels, monitor stock usage, and track consumption patterns to reduce wastage and prevent shortages.
- Enforce health, safety, and occupational standards within catering operations by promoting safe work practices and ensuring staff compliance with safety procedures and use of protective equipment.
- Address customer complaints and service issues promptly and professionally, ensuring concerns are resolved to satisfaction. Escalate complex issues where necessary and implement preventive measures.
- Ensure accurate documentation to support management review and decision-making.
- Liaise with vendors and suppliers to ensure timely and accurate delivery of food items and catering supplies.
Qualification & Experience
- Bachelor’s degree in Catering, Hospitality Management, or a related field.
- Minimum of 3–5 years’ experience in catering or food service operations, with at least 2 years in a supervisory role.
- Certification or training in food safety and hygiene is highly desirable.
- Proven experience in supervising catering teams and coordinating events.
- Strong knowledge of health, safety, and sanitation regulations within food service environments.