The Waiter is responsible for delivering excellent customer service by taking orders, serving food and beverages, and ensuring a pleasant dining experience for all guests.
Key Responsibilities
Greet customers warmly and guide them through the menu.
Take customer orders accurately and relay them to the kitchen or POS system.
Serve food and beverages promptly and professionally.
Ensure tables and dining areas are clean, organized, and properly set.
Check on customers during meals to ensure satisfaction and address concerns.
Handle customer complaints politely and escalate when necessary.
Follow service standards, hygiene, and safety procedures at all times.
Assist with opening and closing duties of the restaurant.
Support team members during busy periods to ensure smooth service.